Providing lessons on the indigenous language Ngäbe-Buglé
In the region of Los Santos in Costa Rica, public servants are given lessons on the indigenous language Ngäbe-Buglé in order to increase the access of indigenous trans-border communities to public services in the areas of health, education and employment. Clearer communication between immigrant groups and service providers can lead to a higher quality of services and a higher usage of services provided to target populations.