The City of Dallas Community Ambassador Program: Facilitating Access to Information and Services for Linguistically Diverse Communities

Submitted by Ms. Anqi ZHANG on

The City of Dallas commits to implement the Community Ambassadors Programme. Rooted in Dallas’ Welcoming Strategic Plan, this programme aims to raise awareness of municipal services in linguistically diverse communities and to enhance communication between the city and its residents.

In collaboration with local non-profits, the City of Dallas has recruited immigrant residents as community ambassadors, engaging them directly in neighbourhoods that host high numbers of migrants and refugees.

Carmen de La Legua: Municipal Plan of Local Action to Build a Future with Migrants and Refugees 2023 - 2026

Submitted by Ms. Anqi ZHANG on

The municipal government of Carmen de la Legua commits to the implementation of a Municipal Plan of Local Action to build a future with Migrants and Refugees 2023-2026, which will allow:

Contribute to the elimination of all forms of discrimination and promote evidence-based public discourse.
Promote the mainstreaming of migration and forced displacement in municipal services, as well as in local, regional, and multilateral partnerships as a mechanism to increase cooperation between cities.

Specifically, this plan prioritizes, among other things:

Making Migration Work for Sustainable Development (M4SD) – IOM-UNDP joint global programme

Submitted by Ms. Anqi ZHANG on

The M4SD Programme (2019-2023) aimed to harness the development benefits and reduce the negative effects of migration for host and home communities, migrants, and their family members. A key component of this Programme was to showcase how inclusive policies can be implemented locally and how the results contribute to achieving the Sustainable Development Goals.

SFAX - Multi-stakeholder cooperation projects to ensure migrant access to services amidst COVID-19

Submitted by Ms. Anqi ZHANG on

This action was submitted through the GFMD Mayors Mechanism Call to Local Action for Migrants and Refugees.
In Sfax, an underestimated number of migrants in Sfax were in need of information and access to health and social services when the epidemic of COVID-19 started. Many had lost jobs and were in need of support to livelihood. Their conditions worsened with the imposition of the lock-down. Additionally, the Municipality faced three key challenges:
- The absence of a national normative framework for the protection of migrants.

Welcoming San José Plan 2.0: Moving toward Civic, Economic, Linguistic, and Social Inclusion 2021-2024

Submitted by Ms. Anqi ZHANG on

This action was submitted through the GFMD Mayors Mechanism Call to Local Action for Migrants and Refugees.
The Welcoming San José Plan is a community-derived set of 23 strategies across four core pillars which aim to facilitate and accelerate immigrant inclusion in civic, economic, linguistic, and social aspects of life in San José and ensure that immigrants and refugees are engaged, respected, and have opportunities to reach their fullest potential.
The Four Pillars of the Welcoming San José Plan are:

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