The City of Dallas Community Ambassador Program: Facilitating Access to Information and Services for Linguistically Diverse Communities

Submitted by Ms. Anqi ZHANG on

The City of Dallas commits to implement the Community Ambassadors Programme. Rooted in Dallas’ Welcoming Strategic Plan, this programme aims to raise awareness of municipal services in linguistically diverse communities and to enhance communication between the city and its residents.

In collaboration with local non-profits, the City of Dallas has recruited immigrant residents as community ambassadors, engaging them directly in neighbourhoods that host high numbers of migrants and refugees.

Municipality of Straseni

Submitted by Ms. Anqi ZHANG on

The Municipality of Straseni commits to facilitate refugees and host communities’ access to information about their rights. The municipality will launch an information and awareness-raising campaign about refugees’ and migrants’ rights, which will be complemented by a series of workshops and legal consulting sessions for refugees. Other activities to support refugee inclusion, such as visits to local museums for refugee children, will also be implemented in parallel.

Carmen de La Legua: Municipal Plan of Local Action to Build a Future with Migrants and Refugees 2023 - 2026

Submitted by Ms. Anqi ZHANG on

The municipal government of Carmen de la Legua commits to the implementation of a Municipal Plan of Local Action to build a future with Migrants and Refugees 2023-2026, which will allow:

Contribute to the elimination of all forms of discrimination and promote evidence-based public discourse.
Promote the mainstreaming of migration and forced displacement in municipal services, as well as in local, regional, and multilateral partnerships as a mechanism to increase cooperation between cities.

Specifically, this plan prioritizes, among other things:

Making Migration Work for Sustainable Development (M4SD) – IOM-UNDP joint global programme

Submitted by Ms. Anqi ZHANG on

The M4SD Programme (2019-2023) aimed to harness the development benefits and reduce the negative effects of migration for host and home communities, migrants, and their family members. A key component of this Programme was to showcase how inclusive policies can be implemented locally and how the results contribute to achieving the Sustainable Development Goals.

National Health and Immigration Strategic Plan

Submitted by Ms. Anqi ZHANG on

In Morocco, the National Health and Immigration Strategic Plan mandates that all migrants (documented or undocumented) have the right to access free or low-cost essential health care. This national framework is localized through regional policies like the Oriental Regional Health Strategy, which jointly provide the legal foundations for community well-being.

Cantonal Human Mobility Consultative Process

Submitted by Ms. Anqi ZHANG on

 In Santo Domingo, Ecuador, the Cantonal Human Mobility Consultative Council was created to ensure that migrants, refugees and returnees can exercise their rights and have a voice in policymaking. The Council provides information, giving advice to people on the move to help them navigate administrative processes, access local services, etc., and gathers data about migrant and displaced people’s needs. The Council is composed of migrants, refugees and returnees in Santo Domingo, which enhances trust with the community and allows for ownership.

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