One Stop Shop - City of Lisbon

One Stop Shop - City of Lisbon
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The City of Lisbon’s One Stop Shop that brings together under one roof and streamlines services to immigrants and ensures open access to everyone (regardless of status) has been an inspiration for other cities.

 At a One-Stop Shop in Lisbon, over 30 different services are available in one location, including the social security and inland revenue offices, judicial services, banking services and everything new migrants need to know to connect to local government offices. Visitors have access to a number of support offices for, e.g. housing, employment, and legal support, and information is available on topics such as schools and sports, as well as on the electricity and water boards. One Stop Shop visitors can do everything from buying internet services to applying for a national health card. 

 

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