São Paulo’s New Reference and Assistance Center for Immigrants (CRAI) in Its Eastern Region

São Paulo commits to expand services for migrants and refugees by opening a new Center for Reference and Assistance to Immigrants (CRAI) in eastern São Paulo.

Historically, the city of São Paulo has been the main destination for migrants and refugees in Brazil, known for its intercultural character and its ability to welcome diverse populations. With the intention of contributing to the improvement of services for migrants and refugees, the municipality developed and implemented a service provision model through the CRAI system, which is part of the municipal public network for human rights and citizenship. CRAI focuses on promoting human rights and social, cultural, employment, and economic inclusion, and works by integrating expertise from its diverse network of public services and civil society actors.

Located in the center of São Paulo, the first service has been in operation since 2014. Now, the municipality is planning to open a second CRAI in the eastern part of São Paulo, an area with the second highest concentration of migrants and refugees. Additionally, this new center will hire migrant and refugee professionals who will offer cultural and linguistic mediation, provide social and psychological assistance, and help with legal counseling.

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