One Stop Shop - City of Lisbon
The City of Lisbon’s One Stop Shop that brings together under one roof and streamlines services to immigrants and ensures open access to everyone (regardless of status) has been an inspiration for other cities.
The City of Lisbon’s One Stop Shop that brings together under one roof and streamlines services to immigrants and ensures open access to everyone (regardless of status) has been an inspiration for other cities.
Within the EU-funded ENIGMMA project, implemented by the International Centre for Migration Policy Development (ICMPD), project team together with Georgian state institutions and stakeholders in the destination country started a practice of joint development of legal residence guidelines for Georgian migrants in several destination countries (Greece, Spain and Italy). On the Georgian side, the Georgian Diaspora department within MFA is involved, alongside the State Commission on Migration Issues, the Consular Department of MFA, and consular services abroad.
In order to better deal with inclusion and integration, Mexico conducted an assessment to identify institutional competencies and attributions at different levels of government, analyze competences, identify the needs of institutions and migrants respectively, and streamline service provision across the country based on available resources for migrants’ care. The assessment enabled the Government to identify key partnerships based on the data collected through the assessment.
Ecuador has put in place the National Human Mobility Round Table involving a wide range of actors (ministries, public agencies, CSO, academia, UN agencies, business) to work on various issues and identify solutions, including on inclusion. Coordination among central government, provinces and regional actors aims to ensure the application of public policies at different levels of administration;
Numerous public services have adjusted to provide universal access or extend social protection coverage to an increasingly diverse population through bilateral and multilateral social security agreements or unilateral measures.
One mechanism for extending social protection and paving the way for universal coverage is the establishment of social protection floors – nationally defined sets of basic social security guarantees that ensure at a minimum, that over a lifetime, all those in need have access to essential health care and to basic income security.
The Migrant and Refugee Orientation Centre is a place both to meet and to receive support, aimed at all groups and communities that make up the multicultural society of the City of Buenos Aires. It seeks to centralize activities of State bodies and civil organizations and promote initiatives, meeting the needs and demands of migrants and refugees. Its activities are divided into 3 main areas: 1) Guidance and support; 2) Job training; and 3) Sport and recreation.
Uruguay has introduced specific measures to minimize administrative irregularity linked with international human mobility and is pursuing legal framework revisions to promote migrants’ rights, bilateral and multilateral social security agreements, visa waiver agreements, and various measures in line with civil society recommendations.
The most significant examples of regularization and access to residence and identity documents are the following:
The City of Oujda has created a Municipal Action Plan that includes migration and migrants as one of its six strategic axes, together with Local Governance, Partnership and Decentralized Cooperation, Basic Infrastructures and Proximity Facilities, Environment and Sustainable Energy, and Investissement Capacities and Development of Competitive Potential.
Integration is supported in Morocco within the framework the migration projects RECOMIG (‘Strengthening selected municipalities in the management of migration’) / RECOSA (Renforcement des collectivités territoriales marocaines dans l’amélioration des structures d’accueil des migrants), which on the one hand supports state structures at the national level, and on the other hand strengthens selected local actors in the creation of integration measures in the social, economic and cultural area for improvement social cohesion between migrants and the Moroccan population.
Costa Rica has designed a comprehensive National Integration Plan (2018–22) in 2017 that promotes equal opportunities and respect for human rights to improve inclusive social, economic and cultural spaces.